Privacy Policy

WYND GOLF operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described here.

Personal information we collect or process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information collected anonymously or that has been de-identified. We may collect or process the following categories, depending on how you interact with the Services and as permitted or required by law:

• Contact details including your name, billing address, shipping address, phone number, and email address.
• Payment information. Card payments are processed by our payment processor, Stripe. We do not receive or store your full card number. We receive confirmation of payment, the last four digits, the card brand, and the billing details you provide.
• Transaction information including the items you view, add to your cart, or purchase, return, exchange or cancel, and your past transactions.
• Communications with us including the information you include when you contact us for support.
• Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
• Usage information including how and when you interact with or navigate the Services.

Where this information comes from

• Directly from you when you place an order, contact us, or otherwise provide your information.
• Automatically through the Services from your device when you use the site.
• From our service providers when they process information on our behalf.

How we use your personal information

• To provide the Services. To process your payments, fulfil your orders, arrange shipping, handle returns and exchanges, send you order notifications, and respond to you.
• Security and fraud prevention. To provide a secure payment and shopping experience and to detect, investigate or act on possible fraudulent or unlawful activity.
• Communicating with you. To provide customer support and maintain our business relationship with you.
• Legal reasons. To comply with applicable law or respond to valid legal process.

How we disclose personal information

We may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Those parties are:

• Stripe, which processes payments on our behalf. Stripe handles your card details directly under its own privacy policy.
• Our hosting and data providers, which run this website and store order records on our behalf.
• Shipping carriers, which receive the name and address needed to deliver your order.
• In connection with a business transaction such as a merger or bankruptcy, to comply with legal obligations, or to enforce our terms and protect our rights and the rights of others.

We do not sell your personal information.

Third party websites and links

The Services may link to websites operated by third parties. If you follow links to sites we do not control, you should review their privacy and security policies. We are not responsible for the privacy or security of such sites.

Children's data

The Services are not intended to be used by children, and we do not knowingly collect personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, contact us using the details below to request that it be deleted.

Security and retention

No security measures are perfect or impenetrable, and we cannot guarantee perfect security. Any information you send to us may not be secure while in transit. We recommend you do not use unsecure channels to send us sensitive or confidential information.

How long we retain your personal information depends on whether we need it to provide the Services, comply with legal obligations, resolve disputes, or enforce our agreements.

Your rights and choices

Depending on where you live, you may have some or all of these rights. They are not absolute and may apply only in certain circumstances.

• Right to access or know the personal information we hold about you.
• Right to delete personal information we maintain about you.
• Right to correct inaccurate personal information.
• Right of portability. To receive a copy of your information and ask us to transfer it, in certain circumstances.
• Managing communication preferences. If we send you promotional email you may opt out at any time using the unsubscribe link. If you opt out, we may still send non-promotional email about your orders.

To exercise any of these rights, contact us at wyndgolf@gmail.com. We will not discriminate against you for exercising them. We may need to verify your identity before processing your request, as permitted or required by law.

Complaints

If you have complaints about how we process your personal information, contact us using the details below. Depending on where you live, you may have the right to appeal our decision or lodge a complaint with your local data protection authority.

Changes to this privacy policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on this page and update the "last updated" date.

Contact

If you have questions about our privacy practices or this Privacy Policy, or would like to exercise any of your rights, email us at wyndgolf@gmail.com.